PRIVACY POLICY AND PERSONAL DATA PROTECTION

Last update: June 10, 2025

CAPETRO ASFALTOS LTDA, a private legal entity, registered with the CNPJ under number 52.535. 498/0001-90, headquartered at BR 316, S/N, Quadra F, Polo Industrial, Pilar – AL, CEP 57150-000, hereinafter referred to simply as “CAPETRO” or “We,” owner of the website capetro. com.br, is committed to protecting your privacy and personal data, in accordance with the General Personal Data Protection Law (LGPD – Law No. 13,709/2018) and other applicable laws.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data. By using our Website and our services, you declare that you have read, understood, and agree to the terms of this Policy.

  1. IMPORTANT DEFINITIONS
  • Personal Data: Any information related to an identified or identifiable natural person.

Data Subject: Natural person to whom the personal data being processed refers. You are the data subject of your personal data.

  • Processing: Any operation performed on personal data, such as those related to the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination, or extraction.
  • Controller: Natural or legal person, under public or private law, responsible for decisions regarding the processing of personal data. For the purposes of this Policy, CAPETRO is the Controller.
  • Operator: Natural or legal person, under public or private law, who processes personal data on behalf of the Controller.
  • Data Protection Officer (DPO): Person appointed by the Controller to act as a communication channel between the Controller, data subjects, and the National Data Protection Authority (ANPD).
  • LGPD: General Personal Data Protection Law (Law No. 13,709/2018).
  • Cookies: Small text files that are stored on your device (computer, smartphone, etc.) when you visit a website.
  1. WHAT PERSONAL DATA DO WE COLLECT AND HOW DO WE COLLECT IT?

We collect different types of personal data, depending on your interaction with our Website:

  • Data Provided Directly by You:
    • Contact Information: Name, email address, telephone number, company, job title, when you fill out forms on our Website or contact us through other channels.
  • Data Collected Automatically (Browsing Data):
    • Access Information: IP address, browser type, browser language, pages accessed on our Website, access times, information about the device used, operating system, and geolocation data (if your device settings allow it).
  • Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your browsing activities, preferences, and to improve your experience on our Site. 
  1. FOR WHAT PURPOSES DO WE USE YOUR PERSONAL DATA AND WHAT ARE THE LEGAL BASES?

We use your personal data for the following purposes, supported by the respective legal bases of the LGPD:

Purpose

Data used

Legal basis (LGPD)

Responding to your requests and questions and providing information about our products and services.

Name, email address, telephone number, company, message content.

Consent (Art. 7, I); Performance of pre-contractual procedures (Art. 7, V); Legitimate interest (Art. 7, IX) to meet your expectations.

Process your quote requests and provide quotes.

Name, email, phone number, company, project/requirement details.

Execution of pre-contractual procedures (Art. 7, V).

Manage registrations and accounts 

Name, email, password, access history.

Execution of contract or preliminary procedures related to contract (Art. 7, V).

Send marketing communications, newsletters, and event information (with your prior consent).

Name, email address, company, interests.

Execution of pre-contractual procedures (Art. 7, V).

Improve our Website, products, and services, and personalize your experience.

Dados de navegação, cookies, preferências.

Legitimate interest (Art. 7, IX) to improve our offerings and the usability of the Website.

Analyze website traffic and user behavior (in aggregate and/or anonymized form).

Browsing data, cookies.

Legitimate interest (Art. 7, IX) to understand the use of our website.

To comply with legal or regulatory obligations.

Data required under applicable law.

Compliance with legal or regulatory obligations (Art. 7, II).

Prevent fraud and ensure the security of the Website and our systems.

IP address, access data, device information.

Legitimate interest (Art. 7, IX) to protect our assets and users.

 

  1. USE OF COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses cookies and similar technologies to improve your browsing experience, ensure the proper functioning of our pages, and for analytical purposes. Cookies are small text files that are stored on your device when you visit our Website.

We use the following types of cookies:

  • Necessary Cookies: Essential for the functioning of the Website and to allow you to browse and use its basic features, such as access to contact forms.
  • Performance/Analysis Cookies: Collect anonymous information about how you use our Website, such as the pages you visit and the links you click on (including those that direct you to WhatsApp). This data helps us understand how visitors interact with the site and improve our content and functionality (e.g., we may use Google Analytics for this purpose).

When you access our site, you will be informed about the use of cookies through a consent banner. You can accept, decline, or manage your preferences for non-essential cookies before they are installed.

  1. EMBEDDED CONTENT FROM OTHER SITES

Articles and pages on this site may include embedded content, such as YouTube videos, Google Maps, images, articles, etc. Embedded content from other sites behaves in exactly the same way as if the visitor were visiting the other site.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to their site. We recommend that you read the privacy policies of these third-party sites.

  1. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We do not sell your personal data. We may share your personal data with:

  • Service Providers (Operators): Companies that assist us in operating our business, such as website hosting providers, data analysis tools (e.g., Google Analytics), email marketing platforms, spam detection services, and marketing agencies. We require these providers to use your personal data only for the contracted purposes and in accordance with this Policy and the LGPD.
  • Public Authorities: If we are required to do so by law, court order, or request from a competent authority.
  • Third Parties in the Event of Corporate Transactions: In the event of a merger, acquisition, sale of assets, or restructuring of CAPETRO, your personal data may be transferred as part of the transaction, always in accordance with the LGPD.
  1. HOW LONG DO WE STORE YOUR PERSONAL DATA?

We store your personal data for as long as necessary to fulfill the purposes for which it was collected, as described in this Policy, or for as long as required by legal or regulatory obligations.

  • Contact and Budget Data: Kept for as long as necessary to fulfill the request and for business relationship purposes, or as consented to for future communications.
  • Cookies: The retention period varies depending on the type of cookie.

After the end of the processing period or when there is no longer a need or legal basis, the data will be securely deleted or anonymized, in accordance with the requirements of the LGPD.

  1. WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

As a data subject, you have the following rights under Article 18 of the LGPD:

Confirmation of processing: To know whether we process your personal data.

  • Access to data: To request a copy of your personal data that we hold.
  • Correction of incomplete, inaccurate, or outdated data.
  • Anonymization, blocking, or deletion of unnecessary, excessive, or data processed in non-compliance with the LGPD.
  • Portability of data to another service or product provider, upon express request.
  • Deletion of personal data processed with your consent, except in the cases of retention provided for in the LGPD.
  • Information from public and private entities with which the controller has shared data.
  • Information about the possibility of not providing consent and the consequences of refusal.
  • Revocation of consent at any time, upon express request. Revocation does not affect the legality of the processing carried out prior to revocation.
  • To object to processing carried out on the basis of one of the cases of exemption from consent, in the event of non-compliance with the provisions of the LGPD.
  • To file a complaint regarding your data against the controller before the National Data Protection Authority (ANPD).
  1. HOW CAN YOU EXERCISE YOUR RIGHTS?

To exercise any of your rights listed above, or if you have questions about this Policy, please contact our Data Protection Officer (DPO), Mayara Andrade, at [email protected].

For your security, we may request additional information to confirm your identity before processing your request.

  1. WHERE YOUR DATA MAY BE SENT (INTERNATIONAL TRANSFER)

Some of your personal data, especially that collected by third-party cookies (such as Google Analytics) or stored in cloud services, may be transferred and processed on servers located outside Brazil. In such cases, CAPETRO guarantees that such transfers will only occur to countries or international organizations that provide a level of personal data protection adequate to that provided for in the LGPD, or through the adoption of adequate safeguards, such as specific contractual clauses.

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